FITRIANI, Riska; YULIAZMI, Yuliazmi. ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) DALAM MENINGKATKAN PELAYANAN DAN LOYALITAS PELANGGAN PADA PT MULTILINK INTEGRA PERSADA. IDEALIS : InDonEsiA journaL Information System, [S. l.], v. 2, n. 5, p. 354–359, 2019. Disponível em: https://jom.fti.budiluhur.ac.id/IDEALIS/article/view/2619. Acesso em: 1 nov. 2025.