DAINURI, Wildan; SAMSINAR, Samsinar. ANALISIS DAN PERANCANGAN ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) DALAM MENINGKATKAN LOYALITAS PASIEN KLINIK PINANGSIA. IDEALIS : InDonEsiA journaL Information System, [S. l.], v. 6, n. 1, p. 37–46, 2023. DOI: 10.36080/idealis.v6i1.2989. Disponível em: https://jom.fti.budiluhur.ac.id/IDEALIS/article/view/2989. Acesso em: 13 mar. 2025.