WICAKSONO, Bayu; SAMSINAR, Samsinar. ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) DALAM PENINGKATAN PELAYANAN DAN LOYALITAS PASIEN KIROPRAKTIK (STUDI KASUS: PURI CHIROPRACTIC). IDEALIS : InDonEsiA journaL Information System, [S. l.], v. 2, n. 3, p. 87–93, 2019. Disponível em: https://jom.fti.budiluhur.ac.id/IDEALIS/article/view/608. Acesso em: 25 aug. 2025.