MAHENDRA, Alfianas Shofi Tafta; NUGRAHA, Fajar; UTOMO, Andy Prasetyo. Sentiment Analysis of BCA and Mandiri Branch and Mobile Banking User Satisfaction Using Support Vector Machine. IDEALIS : InDonEsiA journaL Information System, [S. l.], v. 9, n. 2, p. 371–380, 2026. DOI: 10.36080/idealis.v9i2.3817. Disponível em: https://jom.fti.budiluhur.ac.id/IDEALIS/article/view/3817. Acesso em: 16 aug. 2026.