ZHAFAR, Harish; ANDAH, Bullion Dragon. PENERAPAN ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP UPAYA PENINGKATAN KEPUASAN DAN LOYALITAS PELANGGAN AHASS SINAR MAKMUR SENTOSA PADA DIVISI PERAWATAN MOTOR (H2). IDEALIS : InDonEsiA journaL Information System, [S. l.], v. 1, n. 1, p. 461–467, 2018. Disponível em: https://jom.fti.budiluhur.ac.id/IDEALIS/article/view/1247. Acesso em: 31 jul. 2025.