NURHADI, Muhammad; SARTANA, Bruri Trya. PENERAPAN ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) DALAM MENUMBUHKAN KEPUASAN TERHADAP PASIEN PADA KLINIK PRATAMA MH THAMRIN. IDEALIS : InDonEsiA journaL Information System, [S. l.], v. 2, n. 5, p. 539–544, 2019. Disponível em: https://jom.fti.budiluhur.ac.id/IDEALIS/article/view/2658. Acesso em: 14 may. 2025.