Mahendra, Alfianas Shofi Tafta, Fajar Nugraha, and Andy Prasetyo Utomo. 2026. “Sentiment Analysis of BCA and Mandiri Branch and Mobile Banking User Satisfaction Using Support Vector Machine”. IDEALIS : InDonEsiA JournaL Information System 9 (2):371-80. https://doi.org/10.36080/idealis.v9i2.3817.