Najmiati N, Patrie H. PENERAPAN ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) PADA THE MEDIA HOTEL AND TOWER. IDEALIS [Internet]. 2018 Sep. 3 [cited 2026 Mar. 15];1(4):269-77. Available from: https://jom.fti.budiluhur.ac.id/IDEALIS/article/view/1170