SARI, Ayu Purnama; SARTANA, Bruri Trya. PERANCANGAN ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT DALAM MENINGKATKAN KEPUASAN MAHASISWA KELAS KARYAWAN UNIVERSITAS BUDI LUHUR. IDEALIS : InDonEsiA journaL Information System, [S. l.], v. 2, n. 5, p. 472–478, 2019. Disponível em: https://jom.fti.budiluhur.ac.id/IDEALIS/article/view/2647. Acesso em: 13 mar. 2025.