MUFIDAH, Anisa; DRAGON ANDAH, Bullion. E-CRM DALAM UPAYA MENINGKATKAN LOYALITAS PELANGGAN DI PT.ARFA MUTIARA MULIA. IDEALIS : InDonEsiA journaL Information System, [S. l.], v. 2, n. 6, p. 402–407, 2019. Disponível em: https://jom.fti.budiluhur.ac.id/IDEALIS/article/view/1546. Acesso em: 15 jul. 2025.